Madisson

Terms & Conditions

The fine print, in plain English

Last updated: January 2026.

1. Bookings

All bookings are subject to availability and confirmed only on receipt of the booking deposit. A confirmation invoice will be issued within 24 working hours of payment.

2. Payment

The booking deposit (typically 25%) confirms the trip. The balance is payable 30 days prior to departure unless otherwise agreed in writing.

3. Pricing

Package prices are quoted in INR and are valid for the dates and inclusions specified in the itinerary. Currency fluctuations, fuel surcharges or third-party rate changes may revise the final price; you will be informed in writing before any change is applied.

4. Documentation

The traveller is responsible for ensuring valid passports, visas, vaccination certificates and other documentation. Madisson assists with visa applications but does not guarantee outcomes.

5. Liability

Madisson acts as an agent for airlines, hotels, transport and activity providers. We are not liable for losses arising from acts beyond our control (force majeure, weather, strikes, government action).

6. Travel Insurance

Travel insurance is strongly recommended for all international travel and is included by default. The traveller may opt out in writing.

7. Disputes

Any dispute will be subject to the exclusive jurisdiction of the courts at Kolkata, West Bengal.