Madisson

Cancellation Policy

Cancellation slabs and refund timelines

The following standard slabs apply to most holiday packages. Specific suppliers (cruise, charter flights, peak-season hotels) may have stricter rules; these will be flagged in your booking confirmation.

Standard slabs

Days before departureCharge
More than 60 days10% of package value
31 – 60 days25% of package value
15 – 30 days50% of package value
7 – 14 days75% of package value
Less than 7 days / no-show100% of package value

Refunds

Approved refunds are processed within 14 working days to the original payment instrument.